Privacy Policy
Clear, transparent, and honest. We respect your data and build privacy directly into our healthcare software from day one.
1. Introduction
At TrencoCare Health IT Solutions ("TrencoCare", "we", "us", or "our"), we build software for hospitals, clinics, and health insurance providers. Because healthcare operations rely on trust and confidentiality, protecting personal data is central to everything we do.
This Privacy Policy applies to our website (trencocare.com) and inquiries received through our contact forms. Client data within our software products is governed by specific business associate and service agreements.
2. Information We Collect
edit_note Information You Provide Directly
- check_circle Contact details: Name, work email address, phone number, and organization name when requesting a quote or contacting our team.
- check_circle Project requirements: Information regarding your organization's IT needs, bed count, or software scope provided in consultation messages.
devices Information Collected Automatically
- check_circle Technical logs: IP address, browser type, operating system, and pages visited for basic website performance analytics.
- check_circle Essential cookies: We use strictly functional cookies to ensure page responsiveness. We do not use intrusive advertising or third-party tracking cookies.
3. How We Use Your Information
We use the information gathered on our website solely to serve you efficiently:
Quote Responses
To prepare customized software proposals and schedule product walkthroughs.
Platform Operations
To optimize site navigation and fix technical bugs reported by visitors.
Our Guarantee: We never sell, rent, or trade your contact details with external marketers or data brokers.
4. Data Security
As a healthcare technology provider, data protection standards are embedded into our engineering practices:
- lock TLS 1.3 Encryption: All data transmitted through form submissions is encrypted in transit.
- admin_panel_settings Role-Based Access: Only authorized engineering and account team members have access to inquiry records.
5. Healthcare & Patient Data
When client hospitals or insurance companies deploy TrencoCare products (HMIS, EMR, Claims Engine), patient data is segregated into secure, client-dedicated environments.
We operate in compliance with international health data regulations and execute comprehensive Data Processing Agreements (DPA) and Business Associate Agreements (BAA) with all operating clients.
6. Your Rights & Retention
You maintain complete control over your personal communication records:
Have Privacy Questions?
Our privacy team is available to answer any questions regarding how your information is handled or how our software maintains health data compliance.