Privacy Policy

Clear and honest — how we collect, use and protect your information.

Last updated: October 2026Version 2.0

01Introduction

TrencoCare Solution Pvt. Ltd. ("TrencoCare", "we", "us" or "our") builds software for healthcare and business, including HIMS, HRMS, Finance Software, Tracker Management, Real Estate CRM, E-commerce and Online Medicine Delivery applications. We take the protection of personal data seriously.

This policy covers our website (trencocare.com) and enquiries you send us. Data processed inside our products on behalf of our clients is governed by the agreement signed with each client.

02Information We Collect

Contact details — name, work email, phone number and organisation when you request a demo, quote or contact us.
Requirement details — information you share about your organisation, users, branches or project scope.
Technical data — IP address, browser type, device and pages visited, used for basic website performance and security.
Cookies — only essential cookies needed for the website to work. We do not use advertising or third-party tracking cookies.

03How We Use Your Information

To respond to enquiries, prepare proposals and schedule product demos.
To provide support to existing clients.
To maintain, secure and improve our website.

Our promise: we never sell, rent or trade your personal information to marketers or data brokers.

04Data Security

All data sent through our website is encrypted in transit (HTTPS/TLS).
Access to enquiry records is limited to authorised team members.
Our products use role-based access, audit trails and regular backups.

05Data in Our Products

When clients use TrencoCare products (for example, patient records in HIMS, employee records in HRMS or customer orders in the Medicine Delivery App), the client controls that data and we process it only on their instructions. Each client’s data is kept logically separated and protected under a written agreement, in line with applicable Indian law including the Digital Personal Data Protection Act, 2023.

06Retention & Your Rights

We keep enquiry data only as long as needed to respond and for reasonable business records. You may ask us to access, correct or delete your personal data, or withdraw consent, at any time by writing to info@trencocare.com.

07Contact

For privacy questions or requests, contact:

TrencoCare Solution Pvt. Ltd.
53, 3rd Floor, Wave Galleria, Kingswood Enclave, Sector 3, Wave City, NH-24, Ghaziabad, Uttar Pradesh 201002, India
Email: info@trencocare.com · Phone: +91 83686 81213